We regularly maintain parks for the use of our residents. Here are some of our most frequently asked questions about park maintenance.
1. I am worried about a tree on Council controlled property, what can I do about it?
Please contact Council, who will have an officer inspect the tree and surrounding area. Don’t attempt to do any work on the tree yourself. If the tree you are concerned about is on Council controlled public property and you live north of the Nerang River please phone (07) 5581 7967, or south of the river please phone (07) 5581 7814.
Note: if you require a tree on Council land removed, a tree removal form must be completed. The form is available online or contact the above numbers for a form to be mailed to you. If you are concerned about a tree on private property you can contact (07) 5582 8688.
2. If a park, sports field or garden bed looks untidy, whom do I contact?
Gold Coast Parks are maintained by Council on a regular basis. However, if a park needs attention contact Parks Maintenance Services for the following areas:
- north of the Nerang River (07) 5581 7967
- south of the Nerang River (07) 5581 7814
3. Will Council mow my naturestrip?
Naturestrip maintenance are the responsibility of the resident. Written requests are considered, however, to assist residents who can demonstrate financial, economic or medical hardship.
4. If play equipment or shade structures need to be repaired who do I call?
Please contact Parks Maintenance Services for the following areas:
- north of the Nerang River (07) 5581 7967
- south of the Nerang River (07) 5581 7814
5. Who do I contact for other enquiries?
Building Maintenance look after the following, and can be contacted on (07) 5581 7905.
- Graffiti on Council property
- BBQ/hot water not working
- Lights in parks not working
- Leaking taps/showers in parks or beach
- Damaged picnic facilities
- Damaged irrigation